Terms and Conditions
Effective Date:
01/05/2024
Welcome to
https://www.advana-agency.com, the official website of Advana Agency LLC ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website and services. By using this Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Site.
1. Use of the Website
By accessing the Site, you warrant that:
You are at least 18 years of age or accessing the Site under the supervision of a parent or legal guardian.You will not use the Site for any illegal or unauthorized purpose.You will not attempt to interfere with the Site’s security or the operation of our services.
We reserve the right to deny access or terminate service at our sole discretion.
2. Services Offered
Advana Agency LLC provides marketing and consulting services, which may include (but are not limited to):
Paid media strategy and management; Appointment setting and lead generation; Landing page creation; Sales coaching and business consulting
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.
3. Intellectual Property
All content on this Site—including but not limited to logos, graphics, videos, text, layout, and design—is the intellectual property of Advana Agency LLC or its licensors and is protected by copyright, trademark, and other applicable laws.
You may not copy, reproduce, modify, republish, upload, transmit, or distribute any material from the Site without our prior written consent.
4. User Content
If you submit or upload content to our Site (e.g., testimonials, feedback, or case study materials), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and publish such content for promotional or marketing purposes.
You are solely responsible for the content you provide and must not submit anything unlawful, offensive, or infringing on third-party rights.
5. Third-Party Links
This Site may contain links to third-party websites or services. We do not control or endorse the content or practices of any third-party sites and are not responsible for any damage or loss caused by your use of or reliance on such sites.
6. Payment Terms
All payments for services are due as specified in your individual agreement or invoice. Late payments may result in additional fees or suspension of services.
We do not offer refunds unless explicitly stated in a written agreement.
7. Disclaimers
Our services and website are provided on an “as-is” and “as-available” basis. We make no warranties, expressed or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee any specific business outcome, return on investment, or lead conversion success.
8. Limitation of Liability
To the fullest extent permitted by law, Advana Agency LLC shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption resulting from your use of our Site or services.
9. Indemnification
You agree to indemnify, defend, and hold harmless Advana Agency LLC, its affiliates, officers, employees, and agents from and against any and all claims, damages, obligations, losses, or expenses arising from your use of the Site or violation of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of
Michigan, United States, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Updates will be effective upon posting on this page. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.
12. Contact Us
For questions about these Terms and Conditions, please contact:
Advana Agency LLC
Email:
Website:
Aesthetic Appointment Booking Services | Fulfillment Policy
As part of our virtual appointment booking services at Advana Agency LLC, we strive to provide professional, timely, and exceptional service. The following outlines our fulfillment policy for appointments generated by our in-house appointment booking team, offered as part of our virtual appointment booking service for Medspas and Aesthetic Providers based in the US. We collect $25 appointment deposits, securely processed by our team, to book appointments for our Aesthetic Practices that we partner with and service.
This virtual appointment booking service is a separate service that we provide in addition to our marketing services for Aesthetic Practices, it does not apply to marketing campaigns or other digital services we offer—those are governed separately.
Appointment Deposit Policy:
Cancellations:
Appointment deposits are fully refundable, given at least a 24 hours cancellation notice prior to appointment at spa.
This cancellation policy applies to our $25 appointment deposits processed by our appointment booking team.
No-shows or cancellations made under 24 hours prior to the scheduled appointment will result in forfeiture of the deposit.
Refund policy:
Duplicate deposits processed in error will be refunded upon request.
Refunds are available upon request if cancellation notice is provided at least 24 hours in advance of the scheduled appointment.
In the event of an error or service issue, submit your request within 5 business days to [email protected] or 248‑940‑3302.
All refunds are processed to the original payment method and may take 3-5 business days to fully process.
All appointment deposits are securely processed via Stripe.
All appointment deposits are 100% transferrable to a rescheduled appointment.
Confirmation of Purchase: Upon processing the appointment deposit, customers immediately receive a receipt of their purchase, and a confirmation text and email with the spa contact information, address, and appointment details.
Additional Information:
Our service features no shipping as part of delivery and fulfillment. No physical goods will be shipped.
We use a secure website with HTTPS to process payments and ensure PCI compliance.
Our Privacy Policy and Terms & Conditions are viewable at the bottom of this page.
Accepted payment methods for appointment deposits:
We accept Visa, Mastercard, American Express, Discover, Apple Pay, and even secure checkout via Link.
Have additional questions?
Contact us at [email protected] or 248-940-3302.
Or fill out our Contact Us form here: